Steadfast Job Circular

Position: Key Account Manager

Vacancy: 20

Location: Dhanmondi

Application Deadline: September 4, 2025

Job Responsibilities (steadfast courier job circular)

• Cultivate and strengthen relationships with key clients, ensuring long-term satisfaction and loyalty.
• Serve as the primary point of contact for key clients, addressing inquiries and resolving issues effectively.
• Achieve and surpass sales targets by identifying upselling and cross-selling opportunities within existing accounts.
• Collaborate with the sales team to identify and pursue new business prospects within the key account segment.
• Develop and execute strategic account plans aligned with company goals and objectives.
• Analyze market trends, competitor activities, and customer behavior to pinpoint growth opportunities.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Implement retention strategies to minimize churn and maximize customer lifetime value.
• Negotiate and renew contracts with key clients, securing mutually beneficial terms.
• Collaborate with legal and finance teams to finalize contract agreements.
• Provide regular updates to internal stakeholders on account status, sales activities, and potential risks.
• Prepare and present reports on key account performance to senior management.
• Work closely with cross-functional teams (operations, logistics, customer support) to ensure seamless service delivery.
• Collaborate with marketing to develop targeted campaigns and promotions for key accounts.

Qualifications and Experience

• Minimum Education: Bachelor's degree (Honors/equivalent). A Bachelor of Business Administration (BBA) is preferred.
• Experience: 6 months to 1 year of proven experience as a Key Account Manager or in a similar role.
• Skills:
  • Strong negotiation and communication skills.
  • Analytical mindset with the ability to interpret data and market trends.
  • Excellent organizational and time-management skills.
  • Knowledge of the logistics or courier industry is a plus.

Job Details

• Job Type: Full-time
• Work Hours: 8 hours per day
• Work Shift: Day Shift
• Workplace: On-site

Salary and Benefits

• Salary: 12,000 - 16,000 BDT
• Benefits:
  • Mobile bill allowance
  • Overtime bonus
  • 2 Festival bonuses per year